Last updated April 22, 2026

1. Controller (Responsible Person)
The controller responsible for data processing on this website is:

Suriya Stahel (sole proprietor)
Seenerstrasse 214
8405 Winterthur
Switzerland
Email: suri@suristahel.com
Website: suristahel.com

2. Collection and Processing of Personal Data
We collect and process personal data only to the extent necessary to provide our services and operate this website. This may include:

• Name
• Email address
• Phone number (if provided)
• Information you provide when booking sessions manually (e.g. via email or contact form)
• Information voluntarily shared during sessions
• Payment-related information

Personal data is treated confidentially and processed in accordance with the Federal Act on Data Protection (revFADP).

3. Purpose of Data Processing
Your personal data is processed for the following purposes:

• Scheduling and conducting Reiki and coaching sessions
• Communication (appointments, inquiries, follow-ups)
• Processing payments
• Sending newsletters (if you have subscribed)
• Improving the website and services

Your data will not be sold or shared with third parties, except where necessary to provide services or comply with legal obligations.

4. Booking and Communication
Bookings are handled manually (e.g. via email or contact forms).

By contacting suristahel, you consent to the processing of your provided information for the purpose of responding to your inquiry and organizing services.

5. Payments
Payments may be made via:

• Credit card (via external payment providers)
• TWINT
• Bank transfer

Payment processing is handled by third-party providers. Suristahel does not store full credit card details.

These providers process personal data in accordance with their own privacy policies and applicable data protection laws.

6. Newsletter (ConvertKit)
If you subscribe to the newsletter, your email address and any additional information you provide will be processed via ConvertKit.

Subscription is based on your consent (double opt-in where applicable). You can unsubscribe at any time via the link in any email.

7. Website Platform (WordPress)
This website is built on WordPress. When you visit the site, certain technical data may be automatically collected, such as:

• IP address
• Browser type
• Date and time of access

This data is used to ensure the functionality and security of the website.

8. Analytics (Google Analytics)
This website uses Google Analytics, a service provided by Google, to analyze website usage. Google Analytics uses cookies to collect information such as:

• Pages visited
• Time spent on the site
• General geographic location (anonymized)
• IP anonymization is enabled where possible.

You can prevent the use of cookies by adjusting your browser settings.

9. Cookies
This website uses cookies to improve user experience and analyze website performance. You can control or disable cookies through your browser settings.

10. Data Retention
Personal data is retained only as long as necessary for the purposes described above or as required by Swiss law.

11. Your Rights
Under Swiss data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)
• Restrict or object to certain processing

To exercise your rights, contact: suri@suristahel.com

12. Data Security
Appropriate technical and organizational measures are taken to protect personal data against unauthorized access, loss, or misuse.

13. International Data Transfers
Some service providers (e.g. ConvertKit, Google) may process data outside Switzerland. In such cases, data is transferred in accordance with the Federal Act on Data Protection, using appropriate safeguards.

14. Changes to This Privacy Policy
This Privacy Policy may be updated at any time. The version published on this website applies.